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Micropay Account FAQ

Also See: General FAQ | Reading Devices FAQ | Author Info | Coupon FAQ | BuyWise Club FAQ | Rapid Rebate Program FAQ | eMagazine Subscription FAQ

When you purchase stories at Fictionwise, you have the choice of using a credit card for each purchase or setting up a Micropay account.

What's a Micropay Account?
It's a place holder for money that you "deposit" every now and then using either credit card or check. Whenever you go to your shopping cart, you can "purchase" Micropay account dollars in $5 increments. That money goes into your account here at Fictionwise. You can use that money to buy stories in the future.

Why would I want to do that?
It allows you to quickly purchase short stories without putting your credit information in every time. Also, it avoids a per-transaction fee of 50 cents that we need to charge for small purchases (under $5). So, it's a quick and easy way for you to purchase short stories whenever you want, economically.

What's this per-transaction fee?

Credit card processors charge us money to guarantee your credit. This charge is 40 cents, plus about three percent of the transaction. If we did not pass this fee through to you, we'd lose money! Think of it this way: if you buy a short story for 50 cents, and we have to pay the author a 30% royalty, then we have to pay 42 cents to the credit processing agent, we'd be out of business pretty quickly!

So, for purchases below $5, we add a 50 cent "small transaction fee." For purchases over $5, we cover the cost of the transaction out of our profits. If you're the type of person who likes to buy short stories one or two at a time, and you don't want to get hit with this 50 cent fee each time, then we suggest you set up a Micropay account with us.

How do I set up a Micropay Account?
Easy! Just go to the shopping cart. There's always a line item called "Add $5 to my Micropay account". By default, it has a quantity of "0". Simply increase the quantity to "1" and then check out, then $5 will appear in your Micropay account. If you want to add more money, in $5 increments, then increase the quantity to 2 or more.

Can I buy some books at the same time I add money to my Micropay account?
Sure! Buy a few eBooks and add $5 to your account at the same time. Then, next time you want to buy an eBook you can use your Micropay account instead of having to pull out your credit card.

How do I know how much money is left in my Micropay account?
It's always listed on your Bookshelf as well as your shopping cart. Just login and go to either of those pages, and your balance will be displayed near the top of the screen.

How do I use my Micropay account instead of a credit card to buy eBooks?
If you have enough money in your Micropay account to cover the items in your shopping cart, then a button will appear automatically that allows you to choose between using a credit card and your Micropay account. By default it will be set to use your Micropay account. If for some reason you'd prefer to use a credit transaction, just click on the "credit card" choice. It couldn't be much simpler!

If there's not enough money in your Micropay account to pay for the current items in your cart, you'll need to use your credit card as usual. You might want to put some more money in your Micropay account at the same time to save keystrokes next time you buy an eBook.

Can I add money to my Micropay account using a check or money order?
Sure! Mail a check along with a note that gives us your login ID and your email address printed clearly, and we'll deposit the money in your account when we get it. Money orders clear immediately, but there will be a two week hold on checks to allow them to clear. We'll send you email when the money shows up in your account.

Mail money orders (preferred!) or checks to:

Fictionwise Micropay
346 Main Street
Chatham, NJ 07928


Can I add money to my Micropay account using PayPal?

Sure! Send the payment to paypal@fictionwise.com and make sure you include your Fictionwise Member Login ID in the message and please try to have your email at PayPal match your email address in the Fictionwise system (to check go to your Bookshelf and click on UPDATE MY PROFILE).
Can I FAX in my credit information instead of using your online cart?
Sure! FAX us your credit card number, expiration, account login ID, and email address to: (973) 701-6774. Be sure to tell us how much money to put in your Micropay account. The minimum is $5.

If I decide I no longer want to buy eBooks from Fictionwise, can I get my account money back?
Sure! Send an email to support@fictionwise.com and tell us your login id and email address, and ask us for a refund. We'll get it out to you within 60 days.


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