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The Time Management Pocketbook [MultiFormat]
by Ian Fleming
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 One of our most popular titles, now in its 4th edition. Effective use of time is not just about using your diary better; it calls for many management skills: objective setting, decision-making, problem-solving, managing relationships, effective communications, handling paperwork, etc. The author addresses each of these skills areas within the context of a time management model. (Published: 1997)
Words: 10690 - Reading Time: 30-42 min.
Category: Business
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18 Reader Ratings:
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The Empowerment Pocketbook [MultiFormat]
by Mike Applegarth
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Looks at the why, when and how of empowerment: why it is necessary and the benefits it can bring, when and how to prepare for and implement it, and how to monitor results. (Published: 2001)
Words: 10283 - Reading Time: 29-41 min.
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The Networking Pocketbook [MultiFormat]
by Jon Warner
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Networking referrals generate 80% more results than cold calls; 70-80% of all jobs are found through networking; and anyone you might want to contact in the world is only 5-6 people contacts away from you. This book details the four steps that lead to effective networking and relationship building, the aptly named LINK (learning, investing, nurturing and keeping) process. (Published: 2001)
Words: 10180 - Reading Time: 29-40 min.
Category: Business
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8 Reader Ratings:
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The Business Presenter's Pocketbook [MultiFormat]
by John Townsend
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Packed full of useful tips and techniques for planning, structuring and delivering a polished presentation. A good starting point for the inexperienced and a quickly assimilated refresher course for the more experienced. Also covers overcoming nerves, handling audience questions, and making the message memorable. (Published: 1985)
Words: 5706 - Reading Time: 16-22 min.
Category: Business
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The Communicator's pocketbook [MultiFormat]
by Sean Misteil
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Being an effective communicator is hard work, but it is the single most important part of a manager's role. Many of us think we are good at it--it's all those people who don't listen that are the problem! Covers the dynamics of communication, how to be effective, likely barriers, styles of communication and technology at work. (Published: 1997)
Words: 9415 - Reading Time: 26-37 min.
Category: Business
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The Cross-cultural Business Pocketbook [MultiFormat]
by John Mattock
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This book is for anyone doing business outside his or her country, whether attending or organising a multinational conference, making a presentation to a group of managers from different countries, or being relocated abroad. Starting with a look at culture and its effects on working behaviour, the book then reviews ways of developing communication skills across the culture gap. Finally there is a section of specific material covering, amongst others, Europe, the Arab world and North America. (Published: 1999)
Words: 11202 - Reading Time: 32-44 min.
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The Decision-making Pocketbook [MultiFormat]
by Neil Russell-Jones
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A practical introduction to the techniques of decision-making. Covers everything you need to know: from understanding the key components of a decision, to a framework for decision-making with methodologies and case studies. Also looks at the differences between individual decision-making and reaching consensus within a team. This book will help you analyze the risks involved, identify possible outcomes and make informed choices. (Published: 2001)
Words: 9800 - Reading Time: 28-39 min.
Category: Business
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The Export Pocketbook [MultiFormat]
by David Horchover
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Author David Horchover writes about exporting for several leading publications and has been Sales and Marketing Director for the Institute of Export. His comprehensive and practical guide covers market research, product considerations, packaging, distribution, pricing, marketing and, essentially, how to get paid. (Published: 2001)
Words: 10326 - Reading Time: 29-41 min.
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The Facilitator's Pocketbook [MultiFormat]
by John Townsend
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The 'facilitraining rainbow' won't lead you to a pot of gold but it will enable you to decide on the most suitable approach for your next facilitation session. This innovative decision-making model is central to The Facilitator's Pocketbook--a comprehensive guide covering all stages of facilitation, from planning through to implementation. Interpersonal skills, including attitudes and values, and session skills, including energizing and problem-solving, are dealt with at length. This book forms ... more info>> (Published: 1999)
Words: 8470 - Reading Time: 24-33 min.
Category: Business
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The Influencing Pocketbook [MultiFormat]
by Richard Storey
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Influencing skills are at the heart of all successful communication. This book examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision. (Published: 2001)
Words: 8441 - Reading Time: 24-33 min.
Category: Business
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5 Reader Ratings:
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11
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The Interviewer's Pocketbook [MultiFormat]
by John Townsend
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Author John Townsend believes this is the best book he has written. Covers the skills necessary for good interviewing, and advice on how to conduct a range of different types of interview (recruitment, appraisal, counselling, fact-finding and disciplinary) with techniques and specific examples. (Published: 1987)
Words: 6948 - Reading Time: 19-27 min.
Category: Business
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3 Reader Ratings:
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The Key Account Manager's Pocketbook [MultiFormat]
by Roger Jones
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Packed full of practical advice on how to keep and develop important customers. Covers all the necessary skills, from original presentation and negotiation techniques, through account action plans and development of the relationship, to ways to ensure a successful final handover. (Published: 2001)
Words: 8564 - Reading Time: 24-34 min.
Category: Business
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The Manager's Pocketbook [MultiFormat]
by John Townsend
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Learn the POLCA, the 5 essential management skills. 'P' is for 'planning': the essentials of good planning and objective setting. 'O' is for 'organising': managing time and work, and decision-making. 'L' is for 'leading': teambuilding, leadership, motivation and communication. 'C' is for 'controlling': correcting errors, disciplining and appraising. And 'A' is for 'achieving': the action planning section, so get your pen ready! This enlightening Pocketbook is for team leaders, supervisors and pe... more info>> (Published: 1996)
Words: 5549 - Reading Time: 15-22 min.
Category: Business
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15 Reader Ratings:
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The Managing Change Pocketbook [MultiFormat]
by Neil Russell-Jones
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For all those responsible for managing change or wishing to understand an imposed change. Explains what change is and why it is necessary, why some change needs proactive management, the effects of change on people, how to gain commitment, how to manage change, the tools available, ways to communicate, and examples of success and failure. (Published: 2000)
Words: 5407 - Reading Time: 15-21 min.
Category: Business
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$3.56 |
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15
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The Managing Your Appraisal Pocketbook [MultiFormat]
by Max Eggert
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Written from the appraisee's standpoint, this Pocketbook encourages people to take charge of their own career development by preparing for and properly using appraisals. It's author is Max Eggert, a well known writer on management subjects. He looks at the dangers and benefits of appraisals, how to prepare for them, performance measurement, feedback, the appraisal interview structure, and types of questioning. (Published: 1996)
Words: 11558 - Reading Time: 33-46 min.
Category: Business
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16
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The Marketing Pocketbook [MultiFormat]
by Neil Russell-Jones
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Do you know why your customers buy from you, and where your product fits in the market place? Marketing should not be the province of a single department, but should involve the whole organization. Covers market research, strategy, planning, marketing mix and tactics. (Published: 2000)
Words: 9963 - Reading Time: 28-39 min.
Category: Business
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3 Reader Ratings:
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17
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The Motivation Pocketbook [MultiFormat]
by Max Eggert
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Examines the many different theories of motivation, drawing out the key points and offering management tips for each one. A useful problem identifier points the way to the best theories to use in particular situations. Also looks at different character and personality types and what they are most likely to find motivational. (Published: 1983)
Words: 5941 - Reading Time: 16-23 min.
Category: Business
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The Performance Management Pocketbook [MultiFormat]
by Pam Jones
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This book is for managers who care about their people and want to succeed through them and with them' writes Pam Jones, the author of this Pocketbook and Programme Director of the Performance Through People Programme at Ashridge Management College. Enhancing the performance of individuals and teams is a major contributor to bottom-line results. It demands the use of a range of skills and techniques in the areas of leadership, delegation, coaching, performance review, communication, performance m... more info>> (Published: 2001)
Words: 10195 - Reading Time: 29-40 min.
Category: Business
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The Problem Behaviour Pocketbook [MultiFormat]
by Angelena Boden
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You will buy this book whether you like it or not! The bully is one of a number of bad behavioural types found in the workplace. There are those that play the martyr ('I suppose I'll have to do it'), those that only see things their way (described by the author as 'Narcissists'), saboteurs who do nothing (the so-called 'passive-aggressive' types), persistent fault-finders, clams and chatterers, moaners, whiners, whingers and numerous others. The author lists them all, identifies the likely cause... more info>> (Published: 2001)
Words: 8800 - Reading Time: 25-35 min.
Category: Business
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20
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The Sales Excellence Pocketbook [MultiFormat]
by Anthony Mitchell
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Key techniques to help maximise the effectiveness of your next sales meeting. Explains how to make the right initial impression, how to discover customer needs, how to present the best possible case and, crucially, how to close successfully. Also gives tips and techniques on how to prepare for the sales meeting and how to follow-up effectively. (Published: 2000)
Words: 10597 - Reading Time: 30-42 min.
Category: Business
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The Self-Managed Development Pocketbook [MultiFormat]
by Fiona Elsa Dent
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An overview of the increasingly important process of self-managed development (SMD), in which individuals take responsibility for, and control of, their own development. The book looks at the reasons why SMD is growing in popularity and how it fits into the other organisational processes. Attention is then turned to the individual's role: raising self-awareness (using techniques such as skills audits, performance reviews and SWOT), reviewing self-perceptions (to increase awareness of new possibi... more info>> (Published: 1999)
Words: 9373 - Reading Time: 26-37 min.
Category: Business
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The Stress Pocketbook [MultiFormat]
by Mary Richards
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Learning to manage stress at work benefits both the individual and the organisation. This Pocketbook is full of practical advice on ways to manage your own stress, and how to help others. Emphasis is on what to do rather than on theory. (Published: 2001)
Words: 9837 - Reading Time: 28-39 min.
Category: Business
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The Telesales Pocketbook [MultiFormat]
by Peter Wyllie
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The successful telesales person sounds enthusiastic, knows the product inside out, listens carefully and asks the right questions--and above all enjoys him/herself. Full of advice and good ideas for everyone who uses the phone to generate sales. Covers handling incoming and outgoing calls, dealing with complaints and closing the sale. (Published: 2001)
Words: 10512 - Reading Time: 30-42 min.
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The Thinker's Pocketbook [MultiFormat]
by Angelena Boden
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An examination of the many different ways of thinking: creative, analytical, bottom line, magical, lateral, with exercises and examples to improve your mental flexibility. (Published: 1997)
Words: 7962 - Reading Time: 22-31 min.
Category: Business
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25 Reader Ratings:
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The Trainer Standards Pocketbook [MultiFormat]
by John Townsend
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An easy to use checklist, designed for daily use, to help trainers measure their own professionalism. The author defines a specific measurable standard for each aspect of the training function. Divided into three sections, covering: creating/adapting training programmes; preparing them; and animating (delivering) them. For use by trainers and also by their bosses as a performance appraisal aid. (Published: 2000)
Words: 8450 - Reading Time: 24-33 min.
Category: Business
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![Short [10690 words]](/images/short.gif "Short [10690 words]")
