Micropay Account FAQ
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When you purchase stories at Fictionwise, you have the choice of using
a credit card for each purchase or setting up a micropay account.
What's a Micropay Account?
It's a place holder for money that you "deposit" every now and then
using either credit card or check. Whenever you go to your shopping
cart, you can "purchase" micropay account dollars in $5 increments.
That money goes into your account here at Fictionwise. You can use
that money to buy stories in the future.
Why would I want to do that?
It allows you to quickly purchase short stories without putting your
credit information in every time. Also, it avoids a per-transaction
fee of 50 cents that we need to charge for small purchases (under
$5). So, it's a quick and easy way for you to purchase short stories
whenever you want, economically.
What's this per-transaction fee?
Credit card processors charge us money to guarantee your credit. This
charge is 40 cents, plus about three percent of the transaction. If
we did not pass this fee through to you, we'd lose money! Think of
it this way: if you buy a short story for 50 cents, and we have to
pay the author a 30% royalty, then we have to pay 42 cents to the
credit processing agent, we'd be out of business pretty quickly!
So, for purchases below $5, we add a 50 cent "small transaction
fee." For purchases over $5, we cover the cost of the transaction
out of our profits. If you're the type of person who likes to buy
short stories one or two at a time, and you don't want to get hit
with this 50 cent fee each time, then we suggest you set up a micropay
account with us.
How
do I set up a Micropay Account?
Easy! Just go to the shopping cart. There's always a line item called
"Add $5 to my micropay account". By default, it has a quantity of
"0". Simply increase the quantity to "1" and then check out, then
$5 will appear in your micropay account. If you want to add more
money, in $5 increments, then increase the quantity to 2 or more.
Can I buy some books at the same time I add money
to my micropay account?
Sure! Buy a few eBooks and add $5 to your account at
the same time. Then, next time you want to buy an eBook you can
use your micropay account instead of having to pull out your credit
card.
How do I know how much money is left in my micropay account?
It's always listed on your Bookshelf as well as your shopping cart. Just login and go to either of those pages, and your balance will be displayed near the top of the screen.
How do I use my micropay account instead of a credit card to buy eBooks?
If you have enough money in
your micropay account to cover the items in your shopping cart, then
a button will appear automatically that allows you to choose between
using a credit card and your micropay account. By default it will
be set to use your micropay account. If for some reason you'd prefer
to use a credit transaction, just click on the "credit card" choice.
It couldn't be much simpler!
If there's not enough money in your micropay account to pay for
the current items in your cart, you'll need to use your credit card
as usual. You might want to put some more money in your micropay
account at the same time to save keystrokes next time you buy an
eBook.
Can I add money to my micropay account using a check or money order?
Sure! Mail a check along with a note that gives us your
login ID and your email address printed clearly, and we'll deposit
the money in your account when we get it. Money orders clear immediately,
but there will be a two week hold on checks to allow them to clear.
We'll send you email when the money shows up in your account.
Mail money orders (preferred!) or checks to:
Fictionwise Micropay
346 Main Street
Chatham, NJ 07928
Can
I add money to my Micropay account using PayPal?
Yes! Click
here for more information.
Can I FAX in my credit information instead
of using your online cart?
Sure! FAX us your credit card number, expiration, account login
ID, and email address to: (973) 701-6774. Be sure to tell us how
much money to put in your micropay account. The minimum is $5.
If I decide I no longer want to buy eBooks from Fictionwise, can
I get my account money back?
Sure! Send an email to support@fictionwise.com
and tell us your login id and email address, and ask us for a refund.
We'll get it out to you within 60 days.
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