How Fictionwise Works:
« Back to Help
- Search for eBooks: On the left side of
most pages at Fictionwise are various search options, including
search by keyword, search by genre (e.g., science fiction, fantasy,
nonfiction, etc.), or search by browsing various categories (e.g.,
Authors, Award-Winners, Best Sellers, New eBooks, etc.). Fictionwise sells both unencrypted (called MultiFormat) and encrypted "Secure" eBooks. On each eBook description page the formats that eBook are available in are clearly indicated. Learn more about formats and devices, or learn more about MultiFormat and Secure formats.
- Purchasing eBooks (Safe
Shopping Guarantee): To purchase, first add eBooks to
your cart. You can purchase with your credit card (American Express, Visa, Mastercard, or Discover). Credit card purchases require users to submit a CVV2 code, which is a special 3 or 4 digit number on the card. Learn more about CVV2.
- Downloading eBooks: Once you have completed
your purchase, go to your Bookshelf and download your eBooks.
Make sure you first select an eBook format you wish to read (you
can set your default format on the top left of your Bookshelf).
You can download your eBooks as needed in any of the formats that
the eBook is available in. If you have purchased an unencrypted "MultiFormat" eBook, then you can download that title in up to 13 unencrypted formats. If you have purchased an encrypted eBook, then you can download that title in the one specific encrypted format that you selected during the purchase process. Important Note: Once an eBook has been downloaded, it cannot be refunded or exchanged. Please make sure you can read eBooks in your chosen format before downloading.
- Bookshelf Features: According to a recent
survey, the Fictionwise Bookshelf is one of the most popular aspects
of the Fictionwise system. It's worth your time to spend a few
minutes to learn more about your Bookshelf, which is packed with
advanced features that are especially appreciated by our power
users. Don't miss the links on the left side of your Bookshelf!
Some of the features in your Bookshelf include:
-- Download your eBooks individually or in Bulk
-- Rate your eBooks individually or in Bulk
-- Change your personal information (email address, etc.)
-- Sort your eBooks in multiple ways
-- Download eBook information in a .csv file (see your Bulk download
- Reading eBooks: You need reading software
to read your eBooks. See
this help page for more information.
- Changing my account information (email address,
billing address, newsletter options): You can change your
account information, such as your email address, by going to your
Bookshelf and clicking on the UPDATE MY PROFILE link on the left
side in the red box. It is important that your Fictionwise address
is the same as the billing address for the credit card you use.
If these two addresses do not match, you credit card purchase
may be denied by the company that handles Fictionwise's credit