Our mission at Fictionwise is to bring you award-winning and high quality eBooks by top authors. No eBook format or reading device controls the market, so we are committed to supporting all the key devices. This FAQ will give you our view of the current reading devices, with information to help you make the best use of them for reading Fictionwise eBook files.

eBook Readers Palm OS (Treo/Centro Smartphones): Recommended: eReader (Free) Qvadis Express Reader Lite (Free) iSilo™ (Free) Mobipocket (Free) Adobe Reader (Free) Windows Mobile Pocket PC/Windows Mobile Smartphone: Recommended: eReader (Free) µBook Reader (Free) Adobe Reader (Free) Peekabook (Shareware) EPOC/Psion: Recommended: Mobipocket Reader (Free) eBook (Free) VReader5 (Psion Series 5) (Free) Linux: ZReader (Zaurus) (Free) QT Reader and TWReader (Zaurus/Agenda) (Free) Sharp DOC Reader (Zaurus)(Trial Download) Apple Macintosh: (Desktop/Laptop) Recommended: eReader (Free) Adobe Reader (Free)

Amazon Kindle

Amazon.com has released its new Kindle Reader.

All MultiFormat eBooks at Fictionwise work on Kindle, other than a small number marked "Limited MultiFormat". Check the Available eBook Formats section of any MultiFormat eBook description page to be sure. As of December 2007, over 15,000 MultiFormat titles are available for Kindle.

Visit our Kindle FAQ for more inforation.

Sony Reader

Our MultiFormat eBooks can also be used on the Sony Reader. Use the Sony LRF format. LRF files can be copied to your Sony Reader by SD card or Memory Stick, or by using the Sony® Connect Reader^TM program.

Click here for Sony's tutorial on how to import files from your computer to the library of the Sony® Connect Reader^TM program.

Palm OS, Window Mobile Pocket PC, Windows Mobile Smartphone and Symbian OS Devices

Many of the latest Mobile Devices and Smartphones can be used to read eBooks. Among them are the following:

For these devices, we recommend the eReader application. eReader program can read encrypted or unencrypted (MULTI Format) Fictionwise eBooks.

Sending an eBook to the Palm Device: After downloading an eBook to your computer, you can use the Palm Install Tool to send the eBook file to your Palm device. We recommend saving all your eBooks to the same folder so you can easily find them. For example, if you are a PC user, make a folder called "Fictionwise" on your C drive and always save your eBooks there.

Saving the eBook file to your hard drive on some older browsers: Older browsers will not properly set the default file name when you attempt to Save an eBook file to your computer's hard drive. Such a browser will show the default file name as "mw" as opposed to the name of the eBook file (such as "Poe-Tell-Tale-Heart.pdb"). To save the eBook file using an old browser, simply type in a sensible name in place of "mw," making sure you are using a ".pdb" file extension, and select "All Files" on the file type pulldown in the Save dialog.    Back to Top

Microsoft Reader

Microsoft Reader software allows you to read encrypted eBooks in the "Secure Microsoft Reader" format on Personal Computers and Pocket PC handheld devices. The software is free.

NOTE: Please use the information on this page to help you install the MS Reader on your system for reading Secure Microsoft Reader (LIT) eBooks, then download and open the FREE test eBook Origins of Wish You Well: A Short Essay before you make a purchase. Fictionwise cannot guarantee Secure MS Reader eBooks will work for you unless you have successfully opened the test eBook.

In order to read Secure Microsoft Reader eBooks on your Pocket PC, you MUST download them to your PC first. Click here for detailed instructions on transferring eBooks.

Microsoft Passport: Once you have installed Microsoft Reader on your PC or Pocket PC, you must activate it to view Secure Microsoft Reader eBooks. It's a quick registration process that identifies your computer as yours alone. To register a new Microsoft Passport account for free, click here. If you already have a Microsoft Passport account, activate it by clicking here. Click here if you want to activate more than four devices. To learn more about Activation, check out the Activation FAQ. Back to Top

Adobe Reader 7.0 / Adobe Digital Editions

To download Adobe Digital Editions (for Windows XP, Windows Vista, or Mac OS X), click here.    Back to Top

Symbian OS

Symbian OS is an advanced open standard operating system licensed by the world's leading mobile phone manufacturers and is already available in the Ericsson R380, R380e and R380 World Smartphones, the Nokia 9200 Communicator series and Psion's PDAs, and soon in the Nokia 7650.

Here is a list of all compatible devices:

Nokia 3230, Nokia 6260, Nokia 6620, Nokia 6630, Nokia 6670, Nokia 6680, Nokia 6681, Nokia 6682, Nokia 7610, Nokia N70, Nokia N72, Nokia N90 Nokia 3600, Nokia 3620, Nokia 3650, Nokia 3660, Nokia 7650, Nokia N-Gage, Nokia N-Gage QD, Sony Ericsson P800, Sony Ericsson P900, Sony Ericsson P910

Nokia 3250, Nokia 5500, Nokia E50, Nokia E60, Nokia E61, Nokia E61i, Nokia E62, Nokia E65, Nokia E70, Nokia N71, Nokia N73, Nokia N75, Nokia N77, Nokia N80, Nokia N91, Nokia N92, Nokia N93, Nokia N93i

Nokia 5700, Nokia 6110, Nokia 6120, Nokia 6121, Nokia E51, Nokia E90, Nokia N76, Nokia N82, Nokia N95, Nokia 9300, Nokia 9300i, Nokia 9500, Nokia 9210, Nokia 9290

All of these devices display Fictionwise eBooks using the eReader application. Back to Top

Franklin eBookman (FUB, Palm Doc)

Transfering eBooks to your Franklin eBookMan device: To transfer a file to your Franklin eBookMan, you must save the file in the "Sync" folder. By default, this folder is c:\program files\Franklin Electronic Publishers\Data\Contents, assuming you installed the Franklin tools in the default location. 

This is a rather long path to find all the time, so we suggest you change it to something simpler, such as C:\EbookManContents by using the eBookMan Desktop Utility (first create the new sync directory using windows explorer then go to the eBookMan Desktop utility, select the File menu and choose Change Sync Folder).

So, all you need to do is save your files directly into your Sync folder, then use the Synchronize button in the eBookMan Desktop Utility to send the files to your device.

Saving the eBook to your hard drive on some older browsers: Older browsers will not properly set the default file name when you attempt to Save an eBook to a file on your computer. Such a browser will show the default file name as "mw" as opposed to the name of the eBook file (such as "Poe-Tell-Tale-Heart.fub"). To save the file using an old browser, simply type in a sensible name in place of "mw," making sure you are using a ".fub" file extension, and select "All Files" on the file type pulldown in the Save dialog.   Back to Top

hiebook (KML)

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Rocket eBook Reader and Gemstar REB1100/1150/1200/2150 (RB)

The Rocket eBook reader and Gemstar REB1100/1150/1200/2150 are devices dedicated to reading ebooks. The Rocket and REB1100 devices can receive files uploaded from your PC using a cradle. The 1150, 1200, and 2150 class devices can receive files from the Gemstar ebook site using the "Personal Content" feature. For all of these devices, choose "Rocket/REB1100" as your MultiFormat eBook download option. The files you receive will end in the extension: .rb

Sending an eBook file to the Rocket/REB 1100 Device: When you download a Rocket eBook from Fictionwise to a PC that has your Rocket eBook cradle and Rocket Librarian software installed, things are easy. The Rocket Librarian should launch automatically after the file is completely downloaded. If your Rocket eBook Reader device is in the cradle and turned on, the Librarian will even offer to send the file to the Rocket automatically! If you are downloading the eBook file on some other PC (one that does not have the Rocket software installed) then you will need to save the eBook file to your hard drive. You may transfer the file to the PC that has your Rocket cradle (using a floppy disk or some other means) and then import the file using the Rocket Librian. (Import is under the Title menu.)

Sending an eBook file to the REB1150, REB1200, or REB2150: In these cases, the device itself cannot download content directly from your PC, but can only connect to the Gemstar web site via a modem, USB (REB1150) or Ethernet (REB1200) connection built into the device. So, to get your Fictionwise eBooks to the device, you must first download the rb file(s) from Fictionwise to your PC as above. Then, you must upload the eBook file(s) to the Gemstar Ebook Site by clicking on the Personal Content link, logging in, and following the instructions. After you have uploaded your Fictionwise rb files to the Gemstar Personal Content server, you may then download the eBooks into your device over the device's built in modem.

Saving the eBook file to your hard drive on some older browsers: Some older browsers will not properly set the default file name when you attempt to Save an eBook file to a file on your computer. Such a browser will show the default file name as "mw" as opposed to the name of the eBook file (such as "Poe-Tell-Tale-Heart.rb"). To save the eBook file using an old browser, simply type in a sensible name in place of "mw," making sure you are using a ".rb" file extension, and select "All Files" on the file type pulldown in the Save dialog. Another option is to use the "bulk zip download" option to download all of your eBooks in a single ZIP compatible file, then unpack them using Winzip or some equivalent utility.    Back to Top

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Mobipocket

Mobipocket reader can be used on many devices including BlackBerry, Palm, Windows Mobile Pocket PC, Windows Mobile Smartphone, WinCE devices and Symbian platforms which include the Psion5, Psion5mx, Psion Revo, Psion Revo+, Nokia 9210 and 9290, and all Nokia SmartPhones.